At the website associated with vivazen-ingredients hosted on kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy provides detailed information on how we handle personal data, in alignment with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of our website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each with their own privacy policies.
Our privacy practices are detailed in relation to various interactions you might have with us:
- As an authorized user of our applications and services, your engagement with them is subject to this policy.
- Visiting any of our websites that display this Privacy Statement also falls within its scope.
- If you receive communications from us, such as newsletters, emails, calls, or texts/SMS, the data collection and processing related to these interactions are governed by this policy.
We collect a range of personal data, including but not limited to:
- Account details necessary for user identification and management.
- Payment information required to process transactions.
- Financial records needed for payment verification and account management.
- Purchase history to facilitate order processing and customer service.
- Mobile device identifiers that help us optimize our mobile applications and services.
- Location data to enhance location-based services and features.
- Feedback from you to improve our products and services.
- Social media information for engagement and community management purposes.
- Product-specific details to personalize your experience and tailor our offerings.
This data collection occurs through various means, including user input forms, direct interactions, and automated technologies like cookies or tracking tools. We may also receive data from third parties in accordance with their privacy practices.
Our website uses cookies to deliver a better user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics. You have the option to manage your cookie preferences via our dedicated Cookie Manager.
We adhere to strict data retention policies in compliance with legal requirements and the original purpose of collection. Once the data is no longer needed for these purposes, we take steps to delete or anonymize it.
To safeguard your personal data, we implement organizational measures and security protocols, including encrypted communication channels and collaboration with reputable third-party processors.
We are committed to protecting the privacy of children under 18 years of age and do not intentionally collect their personal data.
As a user, you have rights under various privacy laws that may include accessing your data, requesting rectification or erasure, limiting processing, seeking data portability, objecting to certain types of processing, non-discrimination, filing appeals/complaints with the relevant authority, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be clearly communicated on our website.
For inquiries, unsubscribe requests, or data-related questions, you can contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Your privacy is a priority for us, and we are here to assist with any concerns or requests you may have.